Healthcare · SaaS

MedLink — Telehealth & EHR Suite

HIPAA-compliant telehealth platform connecting 50,000+ patients with providers across 12 clinics.

7 months, phased rollout across 12 clinics
50,000+Patients onboarded
35%Reduction in no-show rate
12Clinics unified on one platform

The Challenge

MedLink's 12 clinics ran on disconnected scheduling tools and paper-based intake, making it impossible to offer a unified telehealth experience.

Any new platform had to meet strict HIPAA requirements for data encryption, audit logging, and access control from day one.

The Solution

We built a HIPAA-compliant platform on GCP with end-to-end encrypted WebRTC video visits, integrated e-prescriptions, and a unified patient record shared across all 12 clinics.

A role-based access system and full audit trail satisfied MedLink's compliance review without slowing down clinical staff.

We trained clinic staff during a phased rollout, migrating one clinic per week to catch workflow issues early.

The team's grasp of HIPAA-compliant architecture saved us months of rework. Communication was transparent from day one, and every sprint shipped exactly what was promised.

Daniel Okafor, VP of Engineering, MedLink Health

Technologies used

ReactPythonGCPWebRTC

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